“Issues management is an ongoing process, not a stand alone event.”
Massey Powell
Our “three step approach” to issues management ensures our clients will benefit from a disciplined and rigorous process that constantly assesses progress based on new information or changes to the environment in which an issue is being managed.
1. Assessment
Internals: Assessing an organization’s strengths, weaknesses and capabilities.
Research: Identifying and organizing key data and information.
Buy-in: The Board, top management, and key staff embrace the need to strategically manage and advance issues.
Resources: Uncovering, evaluating and coordinating an organization’s assets.
2. Planning
Focus: The point toward which assets and resources are directed.
Shared Vision & Purpose: Accepting the costs, threats and opportunities inherent in managing issues.
Goals: Targets which are realistically achievable within established budget and resource parameters.
Message: Articulation that provides foundation and context for action.
3. Execution
Strategy: Positioning assumptions and anticipated results from actions.
External Environment: Factors outside the direct control of an organization that are influenced by strategy.
Objectives: Benchmarks established when executing the strategy.
Tactics: Specific ways in which internal and external resources are deployed.